At Microsoft Ignite 2023, we are announcing new innovations for Microsoft Copilot-one copilot experience that works across all our platforms, understanding your context on the Web, on your PC and at work to bring the right skills to you when you need them, both at work and in your personal life. Microsoft is the Copilot company. And soon there will be a Copilot for everyone and everything you do.

On Nov. 1, 2023, Copilot for Microsoft 365 became generally available to enterprises, and already customers such as Visa, BP, Honda, Pfizer and Chevron, as well as partners such as Accenture, EY, KPMG, Kyndryl and PwC, rely on Copilot.

Microsoft Copilot Studio

Microsoft Copilot Studio is a new low-code tool that allows users to customize their own Copilot experiences and even build standalone copilots. This means companies can automate specific workflows and tasks unique to their needs. For SMBs, this can save a tremendous amount of time and increase efficiency by automating repetitive tasks.

New Features in Copilot for Microsoft 365

1. Bing Chat and Bing Chat Enterprise become Copilot:
   • These tools are now integrated into a single Copilot experience, meaning users have access to a powerful AI assistant that can answer questions, create content and analyze data. This can help SMEs quickly find information and make decisions based on data¹.
2. Web Grounding:
   • Copilot has access to the latest information via the Web, which means it is always up-to-date. This is especially useful for companies that depend on up-to-date data for their daily operations¹.
3. Commercial Data Protection:
   • When logged in with your Entra ID, Copilot offers commercial data protection. This means that chat data is not stored, Microsoft does not have access to it, and the data is not used to train models. This ensures a high level of privacy and security, which is crucial for companies handling sensitive information¹.
4. Integration with Microsoft 365 Security and Compliance:
   • Copilot inherits Microsoft 365's existing security, privacy, identity and compliance policies. This means companies can rely on the enterprise-grade security they are used to, without having to take additional measures¹.

Benefits for SMEs and Customers of Analyst ICT

• Productivity increase: Research shows that Copilot makes users more productive and creative. For SMEs, this means employees can do more in less time, leading to cost savings and higher profit margins¹.
• Improved Quality of Work: 68% of users report that Copilot improves the quality of their work. This can result in better customer satisfaction and higher customer retention for companies¹.
• Faster Decision Making: With the ability to quickly access relevant information and data analytics, companies can make faster and more informed decisions¹.
• Adaptability: Copilot Studio allows companies to customize their AI assistant to their specific needs, meaning they can create solutions that perfectly fit their unique business processes¹.

These new features and capabilities make Microsoft Copilot a powerful tool for SMBs and Analyst ICT customers that can help them work more efficiently, make better decisions and ultimately be more successful.

If you want any more details or have specific questions, let me know!