Last week we visited a number of companies to discuss a possible switch. These companies indicated that their current ICT partner had an opaque cost structure, no proactive thinking, and poor communication. No response/feedback for weeks on your created ticket. This was the last straw, the bucket is now really full.

Then a search for a new IT partner begins for those companies; many companies look up to this tremendously, and there is no need. A switch is always accompanied by change, and a change can involve “hassle”. But it is a conscious choice / change that we make together with you. And because of this, this choice is very easy to plan for and we are prepared for “hassles.”.

At Analyst ICT, this need not be a “hassle” and we take your organization from A to B. This is as follows:

Step 1: Analysis phase

We conduct a thorough network audit. This gives us a clear overview of our client's environment. We identify pain points and risks. We also suggest a number of possible scenarios to optimize security within your company. In this phase, we not only pay attention to the ICT but also to the people. We like to walk around the different departments and talk to several of your employees to have a good idea of “What is going well? What can be improved?”.

Step 2: Consultation phase

We go over your wishes and requirements and evaluate the improvement scenarios that have emerged. Of course, your expectations and business requirements are taken into account when formulating these solutions. This is also the phase where we want to be sure that no assumptions are made.

Step 3: A plan

The planning phase will begin. We come up with a plan of action describing how we are going to do things and the costs involved.

By following these steps, you can make the transition to a new partner without harming your business. With a little preparation and a lot of communication, you can ensure a seamless transition that keeps your business running.

It is important to note that we are fairly “old-fashioned” in our services, in fact, we still believe that people on location (physically) make the difference. Therefore, you can be confident that at key moments, staff from our team will be with you.

Upon agreement we will start the transition, in this roughly the following happens;

• Communication with your current suppliers
• Acquisition of existing hardware/software licenses
• Setup and rollout of the Analyst ICT monitoring system (we work according to the MSP model)
• Setting up and improving documentation
• Changing passwords so that one party is again responsible.
• Internal kick-off meeting with explanation of how support will be given in case of questions and a lot of attention for accessibility and reporting possible problems.

Are you looking for a new ICT partner? Take contact with us to see how we can help. We specialize in providing ICT solutions for SMEs, and our team will make sure you get the most out of your ICT. After all, that's #superlogical?