Over the past year, we at Analyst ICT have proudly welcomed, or as we call it, onboarded, a number of new customers. We notice that the process from first contact to actual transfer often takes some time. And we understand that all too well.
ICT is still perceived as something “vague” by many companies. At the same time, it affects almost every primary process within an organization. Add to that the down-to-earth Dutch mentality “there's something everywhere, so why switch?” and it makes sense that companies are taking their time.
Yet we see a clear trend: many ICT service providers in the region have been acquired or merged into larger groups. With that, the culture and the way services are delivered often change as well. What once felt familiar now feels different. Many of our new customers are therefore looking for that old, familiar feeling: short lines of communication, blind trust and real peace of mind.
In addition, we find that it is becoming increasingly challenging for smaller ICT service providers to meet the growing demands in the market. These include certifications such as ISO 9001 and ISO 27001, and for healthcare facilities even NEN7510. Also, suppliers such as Microsoft and Apple increasingly stringent requirements for their partner programs, requiring employees to be certified. Add to that a proactive approach to Cybersecurity and associated solutions, and it is clear that a solid organization with broad knowledge is necessary. Analyst ICT started in 2021 with these requirements as a foundation. As a result, quality, security and future-proofing are at our core and we are ready for tomorrow's challenges. Super logical right?
But what exactly is involved and what steps do we take together to achieve a successful cooperation? Below in broad outline the steps that are taken when a company makes the transition to Analyst ICT.
1. Introduction
Everything starts with a personal introduction. During this meeting we get to know each other better and discuss your wishes and expectations. It is important that both parties feel good about working together.
2. Making appointments
If the click is there, we make clear agreements together about what we are going to do and how we are going to do it. We draw up an action plan that suits your organization and ICT needs.
3. Obtain data from your current ICT partner
We then request the necessary data from your current ICT service provider. We do this in consultation with you so that you are always aware of the steps we take.
4. Joint monitoring
Together with you, we carefully go through the received data. This way we ensure that everything is complete and correct before we actually carry out the switch.
5. Transfer and start of management
When everything is ready, we plan the transfer of the systems. From then on, we take over the management and our cooperation officially starts. You can count on a smooth transition with no surprises. And if something unexpected does happen, we will be there for you.
6. Evaluation and future plan
After the first assignment, we evaluate together how it went. Based on this, we make a plan for the future, so that your ICT environment remains optimally suited to your organization.
Want to learn more about switching to Analyst ICT or schedule an introductory meeting right away? Please feel free to contact with us. We are at your service.
